Returns Policy
To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Any returns/exchanges must be within 14 days of when item was delivered to you. In-store returns must be within 14 days of purchase and you must have your receipt.
REFUND PROCESS
Any returned item must be in its original condition, unworn, and all tags need to be intact. Once your return is received and inspected we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days. Please allow for a period of up to 14 days for us to process the refund.
FINAL SALE ITEMS
NO RETURNS ON FINAL SALE ITEMS OR SEASONAL ITEMS.
SHIPPING
**We ship in the United States ONLY at this time. Note: products cannot be shipped to international destinations.
Please allow 1-5 days for processing of your order.
We use 2-5 (Business Day) Shipping Mon. - Saturday (USPS covid-19 policies may effect shipping times along with sever weather conditions across the US.)
Note: ***(USPS Mail Does Not Run On National Holidays And Sundays...These Are Not Considered To Be A Shipping Day)***
Please also note that the shipping rates for all items we sell are weight-based priced.
PACKAGE SHIPPING & TRACKING
-Use the tracking number provided that you will receive in your email when your package is shipped for updates on package arrival dates and times. Please double check the spelling of your email address you provide us with at checkout. If the wrong email address is provided to us, you may not received your tracking number. If you do not see the email order confirmation and or tracking number email in your inbox, try looking in your spam mail. If you do not receive your tracking number between 1-5 days after placing your order, please contact us for the tracking number.
-If your tracking information states that it is "running late" under the USPS website when checking your tracking number, then please contact your local post office with the tracking number for further assistance on delivery dates and times. We do not work for the postal service, nor do we personally deliver your packages, we have no control over shipping dates and times.
-If your package states "delivered", we do not know where the postal worker has placed your package on your property. Most times, it will be in the mailbox or by the front door. If you can not find your package, please contact your local post office with the tracking information along with your receipt that is emailed from us and request that they compensate you for the lost item. We do not personally deliver your packages therefore we are not responsible for lost packages, shipping damages and or mis-drops by postal workers to wrong addresses. That is the responsibility of the US postal service and is up to you to contact them for a replacement or refund.